The BPIF is the principal business support organisation representing the UK print, printed packaging and graphic communication industry and is one of the country's leading trade associations. We are a not-for-profit-distribution organisation.

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Complaints procedure

BPIF Complaints Procedure

The BPIF aims to ensure that the highest possible standards of service and conduct are provided by its staff, sub-contractors, Members and Associate Members. One of the principal ways by which we seek to achieve this aim is by listening and responding to the views of our Members and Associate Members and their customers, and for this reason the BPIF National Council has published a procedure for dealing with complaints and grievances.

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