Process Improvement
Admin & Workflow (Process) Streamlining

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Few sales ordering processing cycles are planned; they just evolve over time. Management Information System (MIS) installations and the arrival of Job Definition Formats necessitate changes, but few companies have the opportunity, skills or confidence to stand back and identify how things should operate. Process streamlining is that opportunity.

Companies taking part in this course learn how to streamline their information flow, ensuring less time is wasted following ineffective processes. This makes the entire job workflow - from enquiry to delivery - a smoother, more productive and profitable process. Companies that have addressed inefficiencies in areas such as estimating, ordering, planning, artwork, delivery and invoicing have experienced benefits such as:

  • Up to 23% reduction in estimating lead times
  • An increased customer service capacity with no additional staff

This course focuses on targeting problem areas and applying smarter working practices. Backed up by the implementation of best practice, your staff can raise your company's standards to the best in the industry.

The programme takes place in 3 phases:

  • To envisage the ideal ‘future state' process
  • Drawing up current practices
  • Designing a phased implementation timetable to bridge the gap realistically and with confidence
For more information please contact:
Meeka Walwyn-Lewis
Meeka Walwyn-Lewis
Head of Marketing and Operations
01924 203335
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