The BPIF are running a one-day Managing Performance workshop covering the following areas:

• Dealing with 'difficult conversations'
• Managing expectations in the workplace and delivering constructive feedback
• Managing underperformance promptly
• Managing poor performance in a fair, equitable and consistent manner to reduce the risk of grievances and claims of unfair practice.

Who should attend?

This certificated workshop is designed for line managers, supervisors and others with HR responsibilities.

Why should you attend?

Lack of capability will in most cases lead to unsatisfactory job performance, which is likely to cause problems both for the Line Manager and the employee's colleagues. In the event that problems are being experienced with an employee's performance, it will be very important for the Line Manager to try to identify the root cause of the problem and deal with it accordingly.

What are the benefits of attending?

• Increase in standards of work
• Reduced absenteeism
• Increase in morale
• Staff retention
• Improved customer service and client perceptions of the company

The cost per delegate is £99 plus VAT for BPIF members, (£149 plus VAT for non-members) and booking is on a first come, first served basis. All delegates will receive a certificate of attendance. Delegate registration on the workshop includes a buffet lunch and refreshments along with full course notes for the day. Time: 09:30-16:00 approx.